Communications & Social Media Manager

The Democracy Fund (TDF) is a registered non-profit and civil society organization striving to advance and maintain constitutional rights in Canada, advance education through journalism, and to relieve poverty.

The ideal candidate for the role of Communications & Social Media Manager will have a minimum of five years experience in corporate communications, journalism, marketing, public and/or media relations and will have a diploma, degree or equivalent in either communications, marketing, public relations, or journalism.

KEY RESPONSIBILITIES:
  • Write copy for website, legal updates, emails, press releases, articles, brochures, annual reports, proposals, event marketing materials, eblasts, newsletters, social media posts, comments, campaigns, etc.
  • Work closely with the legal and business team to create concise messaging that aligns with TDF’s brand and mandate, and ensure messaging is available and consistent across all available platforms (digital and print)
  • Edit and proofread written materials
  • Ensure we adhere to CP Style
  • Post content to website as well as social media pages
  • General oversight of website content
  • Manage social media pages and live-post during events (light recording, picture taking and captioning involved)
  • Provide communications and media relations support to the TDF team
  • Liaise, follow up and co-ordinate with speakers/‘talent’
  • Ensure video transcripts are available (i.e. for speaker/talent videos)
  • Assist with minor event duties, such as venue scouting, price comparison, help manage TDF’s Eventbrite pages, help manage/oversee ticket sales
  • Help oversee donation databases
  • Other miscellaneous duties, as assigned by the Managing Director
  • Manage email accounts, as listed below:

Emails Accounts:

    • Respond to questions from donors and supporters
    • Respond to donation inquiries
    • Input e-Transfer donation data into our CMS for receipting purposes
    • Direct emails to the appropriate departments/colleagues
    • Keep inbox organized for easy search capabilities
    • Respond to questions from potential buyers and ticket holders
    • Direct emails to the appropriate departments/colleagues
    • Keep inbox organized for easy search capabilities
    • Review and issue refunds, when applicable
REQUIREMENTS/SKILLS:
  • A diploma, degree or equivalent in communications, journalism, marketing or public/media relations
  • Minimum five years experience in corporate communications, marketing and/or public/media relations
  • Experience working within the nonprofit sector, preferably for a small- to medium-size firm
  • Experience in effective digital and/or print communications, social media, analytics and SEO
  • Extremely strong writing, editing and proofreading skills, and the ability to engage a varying demographic
  • Excellent organizational, project management and time management skills
  • Ability to work under tight deadlines, multitask and adapt to rapidly shifting priorities
  • Proficient with Microsoft Windows and Office, Adobe Acrobat and the Creative Suite/Creative Cloud, MailChimp or ConstantContact or similar, and social media platforms
  • Basic understanding of event coordination
  • Ability to be a self-starter in the role
  • Candidates capable of working from our Toronto office will be granted priority, but working remotely may be an option as well
SALARY & BONUSES:

$50,000 - $75,000 CAD annually, plus health benefits.

JOB TYPE:

Full-time (Monday-Friday from 9:00 a.m. – 5 p.m. ET), with occasional remote evening or weekend work.

LOCATION REQUIREMENTS:

In-office or possibly remote.

Apply now.